Privacy Policy

Privacy Policy

Effective Date: July 8, 2026

At KORR Performance & Psychotherapy ("KORR," "we," "our," or "us"), your privacy is important to us. We are committed to protecting your personal information and handling it in accordance with applicable Canadian privacy laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book an appointment, subscribe to our newsletter, or complete a form, we may collect:

  • Name

  • Email address

  • Phone number

  • General location

  • Information you voluntarily provide in forms or messages

Health Information

If you become a client, additional personal health information may be collected as part of providing psychotherapy or mental performance services. This information is collected separately through our secure practice management system and is handled in accordance with applicable privacy legislation and professional standards.

Website Usage Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referral source

  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Schedule appointments

  • Provide our services

  • Send newsletters or educational resources (only if you opt in)

  • Improve our website

  • Monitor website performance

  • Meet legal and regulatory obligations

  • Maintain the security of our website

3. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

  • Support website performance and security

You may disable cookies through your browser settings, although doing so may affect certain website features.

4. Third-Party Services

We may use trusted third-party providers to operate our business, including:

  • Squarespace (website hosting)

  • Jane App (appointment booking and client management)

  • Google Analytics

  • Google Ads

  • Meta (Facebook and Instagram advertising)

  • YouTube

  • Email marketing platforms

These providers maintain their own privacy policies governing how they process personal information.

5. Appointment Booking

Appointment scheduling is completed through a secure third-party booking platform. Information submitted during booking is subject to that platform's privacy and security practices.

6. Email Communications

If you subscribe to our newsletter or educational content, we may send occasional emails about:

  • Mental health

  • Performance psychology

  • Sleep

  • Workshops

  • New programs

  • Practice updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Disclosure of Information

We do not sell your personal information.

We may disclose information when:

  • Required by law

  • Necessary to protect the safety of an individual

  • Required by a court order

  • Necessary to comply with professional obligations

  • Working with trusted service providers who assist in operating our business

9. Children's Privacy

Our website is intended for parents, guardians, adults, and individuals seeking information about our services.

When providing services to youth, personal information is collected only as necessary and in accordance with applicable laws and professional standards.

10. Your Privacy Rights

Subject to applicable law, you may:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent where applicable

  • Ask questions about how your information is handled

Requests can be submitted using the contact information below.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

13. Contact Us

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

KORR Performance & Psychotherapy

Email: patrick@yourkorr.ca

Website: yourkorr.ca

If you are a current client with questions about your personal health information, please contact us directly so we can assist you promptly.